Shipping Policy

At Bimabio, we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy outlines our shipping process, delivery timeframes, and important information regarding your order.

Shipping Area

We currently ship within the United States only.
At this time, we do not support international shipping.

Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Orders placed on weekends or holidays will be processed on the next business day.
Please note that processing time is separate from shipping time.

Shipping Time & Delivery

Estimated delivery time:

Standard Shipping: 5–10 business days

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery status.

Shipping Fees

We offer free standard shipping on all orders within the United States.
There are no hidden fees or additional shipping charges.

Order Tracking

After your order is shipped, a tracking number will be sent to your email.
You can use this tracking number to check the delivery status at any time.

If you do not receive tracking details within the expected timeframe, please contact us.

Delays & Unexpected Issues

While we strive to meet all delivery estimates, delays may occur due to factors beyond our control, including but not limited to:

Weather conditions
Carrier delays
High order volume
Incorrect or incomplete shipping information

In such cases, we appreciate your patience and understanding.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package has already been shipped, we may not be able to make changes.
Additional costs incurred due to address errors may be the responsibility of the customer.

Lost or Stolen Packages

Bimabio is not responsible for packages that are lost or stolen after delivery has been confirmed by the carrier.

If you experience issues with delivery, we recommend contacting the carrier directly.
You may also reach out to us, and we will do our best to assist you.